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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The college face masks given as a Christmas gift were a hit with my daughter and her boyfriend.
This purchase was awesome from start to finish. The icing on the cake was when the order arrived. The clothing is very high quality. The logos are done perfectly. Sizing is correct. I couldn't be happier.
The shirts are perfect, but the sizing is off. The XL i I ordered fit me as well and I ordered a Medium for myself. I expected them to be bigger. The cotton on the shirts js not as soft. A little disappointed
Was very unimpressed with quality of the screen print or logo. This was like an old vinyl decal style logo. This was the not what I expected reading the description online.
The sweatshirt was awesome, and the shipping was fast
I loved the unique design when I ordered it, and when it arrived I was really pleased with quality. Thanks for making such great products!
Straightforward, as advertised for the most part, letters and writing were thicker than expected, but happy overall with the sweatshirt.
Very user friendly site. Good value. Fast shipping
The number on the back was off center. The quality of the sweatshirt was great. We had ordered before and had no issue.
The delivery was good. But the quality of some of the BOWDOIN logos appears to be different than my initial order and not as good. Happy to chat with someone if possible.
I was a little displeased at how long it took to get my items.
Good, other than this survey the experience was fine. The items I purchased are good quality!
I have ordered from you before and was able to add Jersey numbers but this time I was not which was disappointing.
I am very satisfied with your website and product I purchased.
Promised by Christmas Eve. Received on Christmas Eve. There was an issue with the wrong logo on two of the shirts (I ordered 8 items after my son signed to play college golf) and was QUICKLY corrected. New items on the way within 24 hours. Great customer service and good quality merchandise. I have recommended you to several "moms" who ask me where I get the specific, school-logo apparel. My 4th or 5th order placed with Prep Sportswear.
Good, easy to use, picking out different logos and sports for my daughter's school.
Quick and professional. I was very pleased with the quality of the garments.
Product was great but a few weeks went by before I heard anything. Arrived by Christmas though.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members