On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
As expected delivery. Happy with the process. Would order from them again.
... Site is very user-friendly!
…Order was fulfilled perfectly!
…Quality of both the sweatshirt and the mask is wonderful!
I will DEFINITELY order from Prep Sportswear again and again!
Order took took longer than other sites to deliver. Your communication on wait times was good. But I found similar product elsewhere with faster turn around
They did great with shipping. Even had the option to send to APO by sending a simple email.
Very nice website and lot of styles and fabric to choose from.
Package was lost in transit, replacement was sent & arrived, then original order arrived a week later.
Ease of ordering and great selection. I was also glad it shipped out quickly.
Took a long time to get it. Quality is mediocre. I do not have more to say.
Excellent product arrived on time and exactly as described.
Overall Great experience. I would love to order again in future.
Excellent communication, great product. Very happy
I am very proud I myself my brother Joseph graduating from Whitehall High School Class of "81". I also have two others brother Marty Class 0f "68" Chris Class of "73" from Dieruff High School Prep Sportswear have a great selection.
The company sent my package to the wrong address. I had to call local post offices in order to figure out where the package was before it was sent back to the company and would take another month to get the package.
Easy ordering, large selection, love that I can customize!
Great selection, several options, easy to navigate.
It was a good experience. It was my first time ordering this way.
Prompt, fast and efficient service. The entire transaction was a breeze
Fast no problems, nice customer service, friendly and efficient
Easy to order online, lots of choices. Wish there were easier ways to get staus updates on orders.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members