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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The online order process was fine. I am just astounded that I am being charged $21.64 for shipping! It is only two sweatshirts that are being shipped.
It took a tremendous long time to have the sportswear delivered. I should have been contacted that there would be a delivery delay.
ALL good and convenient! Love my new swearshirts and i am sure my friends and family will love it too
Great products and user experience. The site was easy to navigate and there were lots of options when it came to complete my purchase
My experience was very satisfactory and I am happy with the products that we chose. It arrived in a timely fashion. Thanks so much! Will probably place more orders in the future.
Awesome website very easy to navigate, alot of asortments of colors and designs, only take back is that the hat isnt very adjustable and fits a little weird.
I love the app, it's convenient and easy to navigate
I've ordered before with no problem. I like the ease of the app
I like the ease and convenience of the app.
I love the ease of the online processing.
Website is easy to navigate and fun to design own sports wear.
My experience was alright. I am still waiting on 2 items from my order that may not be available for delivery.
It came on time and it was a cute sweatshirt. Love it and can't wait to wear it
The transaction was smooth and I received the T-shirt in a timely manner.
Had some problems entering a new credit card number. Otherwise, all went well.
Love this company! I have ordered several items from sports wear, spirit gear for school, family vacations! The quality is amazing and fast shipping! I especially love the sequence! You can't be the price!
Love my items but husband's size wasn't big enough. Suggest larger sizes, talls ans more color options
My items are always good quality & arrive quickly :)
It was easy, the products are great, and it was a good experience.
Not the greatest quality. Letters don't look strongly adhered to shirts. Hat was good quality. I don't expect the shirts to hold up past a wash or two.
Shipping too awhile, but when my sweatshirts arrived i was very happy!
It was great thank you. I'm here supporting a dear friend of mine, and wanted her to know that I care.
Came in and fit well nice job done and if I order again I will order from them only if on sale
Thank you make it easy. Site has plenty of styles and choices why wait for school to place Oder this is way quicker
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members