On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Was disappointed that stock was low but was able to find a nice substitute. Quality is good and being able to personalize is a great option for gift giving.
Love the easy selections and quality of these college products. Thank you
Great product service was great. Would recommend to friends & order again. Thank you
Sweatshirt is really nice - logo on front is done well - but shipping is crazy high!
.$utufuufuufufuhehsgsvsnshdbdhhdbbdbsjsbshbdndudjjd
It arrived and was perfect. My dad loved the gift and I myself look forward to looking into your website in the future.
The items were brought as gifts and he loved them. I would definitely recommend ordering from this site.
Easy site to use and recommend to others. Many choices to design your own apparel.
My son loved his sweaters I got him. Great material.
Great experience. Will order again. Quick shipment and the price was right.
It was a good experience. Everything came on time.
Great service and great product. May order from them again
Easy to order. Great selection! I love how you can see the design on the color shirt you want to order.
I have been a customer for over 10+ years I have nothing to say but great things about Prep Sportswear great customer service.
Great selection and super easy to order. Received order days ahead of when it was supposed to be delivered!
I would prefer Paypal payment option. Takes quite a long time to ship, but product is great.
Very good experience with prep sportswear. Nice soft material.
It was an easy to use site, good offerings and good prices
Courteous and eager to correct any issues with an order. Expedience. Service first attitude.
I had ordered a too-large size for my sister-in-law and ordered a smaller one this time and it is just right for her.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members