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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Really outstanding product… I just wish it got to me sooner. But I mean i didn't pay for the special delivery and all so i understand why it took so long.
I've had great service each time I've ordered from them
Sweatshirt is great! Professionally made, a little on the big side. I ordered a small in womans, an XS would of been perfect., but im still happy with my purchase!
Applique for my shirt was centered on the shirt so rides low on the body. Should of been several inches higher!
It was easy to order on the website and my order was received in a short period of time. Any issues I received anquick response.
My experience was great. I received all my items. I will order again
The shirt that I purchased was just advertised, bright colors and a good material. Emails keep me updated on the shipping progress. Thanks
It was easy to customize my sweater. It came out how I wanted it and the size was great. Thanks!
Even when the postal service lost my packages PS was a willing to work with me on recovering it and getting a replacement.
Wonderful! Keep up the great customer service! The products I ordered came out terrific and right on time!
I wanted 2 hats initially per my first order prior to shipping so that I wouldn't have to pay 2 expensive shipping prices. I was refused that option, so now I have to pay another expensive shipping charge just to order the same hat again in another color. These shipping charges are pretty much costing more than one of my items.
Very easy but out of a lot of Mens performance apparel. I would have ordered more shirts.
It's easy. It be nice if we could add things or create or own design. Thanks
I always order large. That always seems to fit comfortably.
I'm 5'9" tall with a 36" waist.
The sweatpants I received had such long legs that they're suitable for basketball players.
I could not wear them, and you refused to exchange them since they're "made to order."
I simply donated them to charity and I won't be purchasing anything from you again.
Great merch! Love the shirt! Now I can wear it to his games and cheer on the team!
Great shopping experience! Thank you very much! Good job
Great. Good products at fair price. Nicely made as well.
The clothing is not true to size. Would definitely recommend sizing up a size.
Good job you 're doing great - I was pleased with the sweatshirt - my daughter wears it regularly!
Very fast shipping! My sweatshirts were beautiful and great quality
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members