On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
...
It was good, found a very niche long-sleeve shirt.
The site is very easy to navigate and find options.
Fast and high quality. I would definitely recommend ordering from them.
The sweatshirt ordered was a small fit. Customer service did an excellent job sending a new sweatshirt in a larger size.
It was easy to order and customize my sweatshirt. Just wish they had bigger sizes like 4, 5, 6 XXL. I like my sweatshirts huge.
It was fine, took too long to get here, but everything does these days. Product was of the expected quality. Thank you.
The order was correct and arrived in time. Would order again.
Nice products but shipping is a bit much! The shopping costs were more than my merchandise. My son was happy with his sizing and the fit of his uniform.
It was a very good experience, thanks I would order again
I got my order very fast and was satisfied with my jacket. Will order again
Good selection of items at good prices. Embroidery was excellent quality.
We have used your site before and enjoyed it loved everything we got planning place new order
Customer service is extremely helpful and the quality of the products are fantastic, I highly recommend!
Easy to order with lots of options. Good size range.
Excellent service, got just what I wanted right on time.
Its easy to place an order. Items were shipped quickly. Shipping cost is big, though.
Really simple and easy site to shop. I will recommend
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members