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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Great experience, great operation! I will not hesitate to use your company again. The product is high quality!
Quick delivery and good material. Would buy from here again.
It was easy to shop and my clothes were exactly how I ordered them
It was very nice and easy. I loved everything about this website
My grandson loved the shirts, proudly wearing of his mother's Alma mater.
I love my shirt! It can be hard to find clothes with my son's school on it. This was perfect.
Great quality but sizing was off and the shirts did not fit the way they should have
Quality product and fast delivery. Thank you. I will visit this site again.
Paid 63 for 2 shirts the quality is cheap faded shirts disappointing/ small size
I like buying my sons school logos on his clothes.
The shirts in the hats fit great and are definitely good price.
Ordered Washburn university gear for the whole family. Everything came as ordered
The delivery was reasonable, pricing was good and the product was as described
Many options and easy to order. Perfect for my son
The quality of the shirt is questionable. Fabric doesn't seem like it will last long and the letters are heat press. I should have read the description better.
Wonderful experience and will definitely purchase more items
Everything came fast and was exactly as purchased. Came within a week or two.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

