On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I found what I wanted easily and paying for was just good.
Thank you
Michael Netherton
Great.
Memorial Fowler this is all bs review is great that's it
It was ok. Got here in a good amount of time. The quality was pretty good
My order Arrived in a timely fashion and fit as expected!
I thought I was ordering an adult small sweatshirt and a youth small came. Sadly, no returns.
It was great! My sweatshirt arrived quick. It's comfortable and looks nice.
Easy to look for what I wanted. Liked that I could change designs on the shirt and short
Good variety, nice to be able to mix and match. Easy to order.
Easy to navigate. Good pics of products. Found what I wanted.
Order was delivered surprisingly quickly, especially given that it was probably a busy time with March Madness
Easy to navigate website. Very fast turnaround and delivery!
We ordered the shirts without any problems and we like the shirts a lot
The gray shorts that I ordered that are 3XL are more like 5 or 6XL. They are huge and I will never be able to wear them
Granddaughter will be in coming freshman at Ball State in the fall. Wanted to surprise her with a Ball State sweatshirt. Had a problem with the order, but it was resolved quickly & mo hassles.
Excellent selection and service
No complaints. Will definitely order from them again
Site is easy to navigate and order from. The clothing items ordered were of good quality and arrived faster than expected. Overall a good experience.
Pretty simple to view and find what I wanted, the quality of the sweatshirt expected to be heavier.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members