On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I love the over all experience. Products are true to size and arrive in a timely manner. Also the material is so soft
This was a very straight forward process that so helpful for us that have technology deficits. What I was most impressed was the material, you can tell their product has been made of high quality material
I order a hoodie in a size that I normally get but then I realized that the sizes run small. When I reached out to share my concerns I got a quick response and a replacement hoodie. The replacement was a better fit. Thank you!
Great experience usually but this time the 'decal' on the hoodie I bought came mostly off the first time I washed it. I wash inside out and haven't had this problem before. Unfortunately it was on the most expensive item.
Quick and easy, timely order being sent and given updates on tracking.
Love the hat! It is perfect and I currently can not wait to wear it during volleyball season!
Good, arrived on time, package as described. Thanks.
Ordering was easy, lots of options for designs. Only complaint is that the printing was a little off center.
Easy to order, lots of choices. The quality of the products are great. Kids love them I just wish they came sooner.
We had a decent sized order. We received everything quickly. We had made one mistake and prep sportsfare helped us resolve it immediately. Grandparents were excited. Student very happy!
Easy process, affordable items. Wish printing was bigger and brighter colors but it works.
Very pleased with my experience with this site and my order.
All my high schools. Dad's job. 4 schools 4 years. Had a blast, also!
Shipped very quickly! A little thin but very comfy I wear it everyday
It was so easy to order what we needed. Thank you!
Great from start to finish. Loved the product and turnaround.
It was nice and very well organized I was able to find my product easily
Ordering was easy and selection options were great. Shirt arrived before scheduled delivery date. Color, size and design were accurate. Great experience!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members