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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Website is very easy to navigate. Enjoyed browsing the products
I was searching for my granddaughter a hoodie from her school. I found Prep Sportswear. She picked out her sweatshirt and pants. She loves them and wears them all the time. She has had several people ask about them.
Didn't know who Sitejabber was; thought it was a scam. Happened back on this email later, so here is my response. Products arrived about on time, but I tore open package and therefore one of the jerseys. My error, but still could have been a little better packaging.
No return & no refund expected.
Super easy shopping, and checkout. One of my shipments was lost but I finally received it.
Great quality and fast shipping very impressed, will order again soon!
Received merchandise very quickly. It was just what I ordered.
Easy website, nice product options and easy check out.
Hopefully tshirts are true to size and don't run small. Yes they fit perfectly. I loved the masks as well.
For just a regular shirt, I thought $30 with shipping was kind of expensive but I like the shirt and I like how it fits me. Overall, my experience was good.
Easy and happy you have the school I need! Grandaughter will be frosh there in fall! Will be back for more I am sure!
I'm happy with the two. The mask has it saying my actual graduation year, it was hard for me to find that before until now, and as for the beany it is a good coordination to my red hoody. I got it's sleeves snipped off for better endurance.
Placing a second order due to a good experience with a previous order.
I ordered a shirt based on the size chart and it came in and was a smidge too small. I reached out to the company and received a replacement shirt free of charge! The customer service rep was very helpful and very respectful. The shirt came within a week.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members