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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Nice inventory and reasonably priced. I shop this site often and never had any issues.
Easy to find for selected college. Good quality and fast shipping
I ordered 10 items--t-shirts, baseball t's, sweatshirts, and hats. The items themselves were of expected quality and fit. Upon ordering, I could only tell which items would be embroidered as was indicated on the item. I could not tell which other items were going to be screen printed or have iron-on decals. Iron-on applications were good color and quality and looked great on white sweatshirts. Embroidered items were good color quality and looked good on gray. It was the screen-printing that was most dissatisfying. The screen printed items (which I couldn't tell from the description online prior to purchase) were poor quality. The purple screen printed on black or gray turned out maroon, white looked semi-gray on black and charcoal gray, and was very thin; you can see through the color and it looks like it was "vintage" or "washed out". Next time I will pay more attention to actual descriptions to be able to tell which is iron-on or screen printed, and perhaps that information would be more clear as well.
I wish I didn't have to individually add customized orders. Instead, there should be an option where you choose the front and back design, then submit the names and numbers.
Ordering and the product were easy and of quality. The order took way to long to arrive.
We were so pleased to get all of our sports gear in time for signing day. Thanks!
Easy to create type of apparel you want to purchase.
Easy website to order and customize purchase.
Nice selections arrived on time perfect thank u I will shop again
Items were delivered fast. Shirts were average quality in terms of material, dye, and printing. The website could be improved with better filters and mobile responsiveness
Fast service, wide selection, good qualityy
I wanted to replace some college shirts that were ruined in the wash. I also wanted grad school year.
It was so easy to place my order and the quality was better than I expected.
Ordered a sweatshirt for my friend who got a new job at a university. The order came quickly, it was affordable, and it's good quality. Love it!
I've ordered a few college shirts and a sweatshirt from here for my son, now that he's decided on the college he will attend this fall. All are excellent quality, and Prep Sportswear is really good about keeping me informed about when items are ready to ship, etc., and making sure we are satisfied.
The shirts are nice, but the neckline is large for a men's shirt.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members