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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Their customer service team is great. I was very pleased with them through the entire process.
Super comfortable, and high quality print and material.
Order took way to long to ship and the sizing is not accurate
Good quality, great price! Allows me to show support for grandson's team.
This is my second order. Love your products - received items quickly!
Quality of crewneck was exceptional, the graphic I selected was as described. Perfect colors and professionally applied to garment. The sizing was spot on. Competitive pricing; happy to pay it especially once it arrived and it was perfect! Super fast shipping and very nicely packaged. I had emailed customer support and received prompt and very helpful info. Overall great purchase! Thank you!
My son loves the sweater, they are great quality, amazing prices, and fast shipping! Will definitely be ordering again for next school year!
Needed to alter my order just a bit and the staff took care of everything, and quickly! I will continue to shop Prep Sportswear in the future!
No Issues!
Arrived at an appropriate time. Great quality
Easy to order, good selection, we found exactly the style we were looking for
I was disappointed in the quality of the navy blue dri-fit shirt that I ordered.
Good night long time to get your new address and good luck
I really like the sweatshirt I ordered, love the reviews also because it helped me with sizing!
Fast delivery and high quality product. Would recommend and buy from again.
Very easy to navigate. Received items in a short amount of time.
I have ordered several things from Prep Sportswear and have always been very happy with my orders!
Easy and efficient. Good variety of merchandise and great selection.
Received T shirt and washed as directed so my senior could wear on College Day. Shirt now looks like it is 10 years old and worn/washed 100 times! Very disappointed that I spent so much money on poor quality. Our HS has figured it out… too bad college level hasn't.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members