On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I was very happy with the purchase, item was received as promised.
Both shirts I ordered had large greasy lines around where the decals had been applied. I was very surprised that they had been sent out looking like that.
I just ordered, and that was easy. I hope the items are delivered in a timely manner, as I was warned it could take a while. I didn't see an estimate of the timeframe.
Ordering was very easy and customer service was great!
Lowest quality of product that could possibly be used, along with old school vinyl printing instead of screen printing, can literally hold black tshirt up and see through both layers. Sizes are 2 sizes smaller than normal.
Easy transaction and the items came in a very timely manner. Will be using again in the future.
Great sweatshirt, shipped quickly, quality as expected. I will order again. If there was 1 thing that could be an issue, size tan a bit smaller than expected, but now I know to order a size up.
It was easy and fun to find my old schools. The products are great and exactly what I wanted
We loved everything we have ordered from you! The options are very plentiful. I will be making another order soon! Thank you!
Back button is not always user friendly, however great product selections
Quick delivery and exactly as expected. Great quality tee shirt, not thin at all.
After going to college orientation there's always a mandatory stop at the bookstore. I couldn't believe how outrageous the prices were. I knew I could find better prices. I went on your website and not only found the sweatpants I was looking for but they were monogrammed, had Bentley University logo and football on them.
Good selection, quick turnaround, satisfied customer.
I ordered a custom school sweatshirt and I received a good quality item. The turnaround time was great and the shipping was fast.
Our order was late. Even when we ordered on time. Frustrated with this.
It was a pleasant experience. Easy to order and delivered promptly.
The shirt that I ordered was way bigger than what was described and when I emailed them with pictures they didn't hesitate to send me a replacement.
If you had a button down jersey it would have bee a five
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members