On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Pocketed Polo Options would be nice. Comfortable and allowed by the prisons I teach in.
Very easy to use, many options, and quality product!
Ordering off of the website was easy and the product was delivered in a timely manner.
I love your stuff but I am not super excited about the press ons. I liked the way you did it back in the day.
Needed a college shirt for my son's signing day and Prep Sportswear was amazing with service and the shirt arrived before his event.
Exactly what I wanted and on time. The quality of the t-shirt was better than expected.
We easily navigated the site and are very happy with the quality of our clothes.
Easy to order! Great choices and all my items turned out great!
Good quality shirts. However, they were a bit too small and I was unable to exchange them for something else. I wish there was a way to do an exchange for something I can wear
Wish you were not sold out of medium size for so many colors
Great site! I wish I ordered small size shorts and a larger size shirt. I guess my sizing is a little off with Russell Athletic line. Otherwise, I like the gear of my Alma Mata.
Fast service great shirts and sweatshirts for my order
Quick and easy to personalize and find what I need.
It was fine. The 30% off made it worthwhile. There are lots of options on the web site.
All went smoothly! Items were as advertised. Thank you!
Very easy web site to use. Would like to see more items on the web. Maybe once the summer is over.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members