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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Would definitely buy from Prep Sportswear again. Quality of hat and sweatshirt were great and arrived quickly, packaged well.
Thanks good stuff lost my same hat off boat... v glad you still have similar.
Delivery took a little while but overall great products
I ordered this hoodie for my daughter. Great quality, fits true to size, logo looked great and washed up nicely.
I ordered a women's large hooded sweatshirt, which I thought ran a little on the small side. Otherwise everything was exactly as I ordered and I am satisfied!
East site to navigate, items on sale. Sweat pants were true to size, excellent quality.
I bought a 2022 De Anza Dons shirt for my son who is going to De Anza next year. I didn't realize De Anza changed their mascot in 2020. They are the Mountain Lions now. Needless to say, my son won't wear it and I had already washed it so I can't return it. Complete waste of money.
Quick and easy and needed prompt and they delivered with ease
The service was faster than I expected. And the product itself was better than I expected. Very happy and I will use them again.
I appreciate finding clothing with my original university name (the school was renamed). The t-shirt material is a bit thin and time will tell as to how it wears?
The experience was good and the problem was fixed, however, I have gotten crooked appliqués on my products before.
I ordered a womens large t-shirt and it does not fit her.
I was actually surprised at how fast I received my package, from order time to actually being on my doorstep,
Searched around online and found that Prep sportswear had exactly what I was looking for, clothes with the options to change the font n graphic placement. Loved the designs and ideas implemented from the site.
I felt it was easy to order for a first timer. I was glad that it went so smoothly... thanks.
Easy to place online order for a first timer... thanks!
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

