On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Perfect! Good quality and fast shipping. Will definitely be ordering again
Website was easy to use, order process was as well and shipping was quick.
Great, fast shipping and amazing quality! Definitely would recommend
All of the clothing looks great and fits well. Recommended.
I was happy with the variety of styles of apparel and the prices were reasonable.
Easy to navigate through the site and find what you need for many different schools.
Overall we love our gear. Unfortunately one sweatshirt arrived with sparkling letters which was unexpected. So we will be more careful about selecting sweatshirts next time.
Carrie
Everything with the order and fulfillment process when placing my order for an Avila University sweatshirt and an Avila University tee shirt went well.
Good quality product, described perfectly, delivered within the time quoted, University student recipient very satisfied.
Very good! Sweatshirt came out great, and doesn't break in the wash!
Great, the product was good quality and my daughter loves it!
Always such a wonder experience! Love the sweatshirt!
Was very happy with speedy service and quality of merchandise
Product delivered on time and came in quality condition
Great and Easy to use website and availability. Fast shipping
It was fine. I have nothing to add. I do not want to provide any additional information.
Awesome customer service. Need to get the Doane orange color correct, but always replace when incorrect.
Poor quality for a $50 plus sweatshirt. It is really thin.
I love how you can personalize some of the apparel but the custom orders take too long. We ordered the shirts for a special event and they didn't arrive in time.
I love how you can personalize some of the apparel!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members