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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Easy to order. Shipping took a little while but I got exactly what I expected.
Great! We are very happy with the experience and the quality of the shirts.
I got what I ordered and it's good high quality material.
I had to wait longer to get my shirt. I had decision day at my school 2 weeks after I had ordered my shirt and my shirt wasn't even in.
It was fast and easy. I could find my school very easy and there where a lot if different design
The items were great but the shipping was a bit long.
Great items! Thank you! I will definitely order from you again! Great quality!
One recommendation. Sent this as a gift and there was no place to add a note saying who the gift was from.
The fall of man :) Ḇ̶̱̦̲͇̫̒̈́̊̂̿̑̀͂̀̆͝a̷͈͋̒͌͒̍̀͗̽͌͛̊́́͛͂͂͝͝͝z̸̧̢͇̱̖͖͉͇̜͍̳̰͈͉͔̳̻̪̰͚͑̈́̍͛̀̀͌͂̎̎̈́͐͘͝͠i̶̧͔̪̰̩̙̙̲̱͎̪̦̠̎̌͒ņ̷̨͖̞̭̩̲̙̘̳̰̳̦̥̠̭̀̿g̸̭̒̇̍̍͊̀̈́̈́͂̋̈́̓̐͝a̶̧̢̜̗̳̲̬͉̣̘̯̩̭̟̭̍̈́͆͜͝ ̴̪̼͖̝̹̙͈̰̲́̊̈́̌͋̄͒̔̾͌̍̓͝͠B̷̡̛͇̣̓̒̿̐̚͜͜ḁ̷̡͑̐̔̆͌̾͛́̈̇̃̿̂̆͑͊̈́͘ͅz̴̧̧̡̢̡͕̳͍͉̻̯̻̳͔̯͖̼̻̦͙̕͜i̴̼̝̳͈̔n̸̡̖̫̼͕̣̬̠̞̑͒͋̅͛̓́́̓̔̀̌ͅg̸̨̺̤̞͚͇̼̬͙͓͍̲̰͉͇͙̩̺̍̊̒̊̌̃͑́̇ą̷̛̠̪̰͚͚̰̲̤̱͈̭͖͙̦͇͕̠̹̊̒́̅̈́̓̅̋̃́̎́̋̇͗͝ͅͅ ̸̧̮̠͚͉̯͕̔Ḅ̸̧̡͍̖̲̱͔̭̬͖̭̩̮̖̤̒̿̐͛͋̓̐͑̌̒͐̆̈́̽̏̂͑͊̅̚͜á̵̢̡̛͔̳̝̳̹͖͕͙̫̣̓̆́̍̍̒͐̿͋̀̋͌́͒̎̽̑͂͒͝ͅẕ̸̟̠̬̖̜̣̫̜̈̊̀̌̆́̍ị̸̛͂̄̉͛̀̒̈́͛̄̄̃͊͘͜͝n̷͔̭͚̐̽g̷̫̺͕̲̹͇̤͙̰̗̯͕̬͖͔͙̹̬̼͒͌̎̍̌́̇͌̈͜͝͠a̶̢̻̣̬̳͇̻̩̙̓́̈́͛͌̆ Ḇ̶̱̦̲͇̫̒̈́̊̂̿̑̀͂̀̆͝a̷͈͋̒͌͒̍̀͗̽͌͛̊́́͛͂͂͝͝͝z̸̧̢͇̱̖͖͉͇̜͍̳̰͈͉͔̳̻̪̰͚͑̈́̍͛̀̀͌͂̎̎̈́͐͘͝͠i̶̧͔̪̰̩̙̙̲̱͎̪̦̠̎̌͒ņ̷̨͖̞̭̩̲̙̘̳̰̳̦̥̠̭̀̿g̸̭̒̇̍̍͊̀̈́̈́͂̋̈́̓̐͝a̶̧̢̜̗̳̲̬͉̣̘̯̩̭̟̭̍̈́͆͜͝ ̴̪̼͖̝̹̙͈̰̲́̊̈́̌͋̄͒̔̾͌̍̓͝͠B̷̡̛͇̣̓̒̿̐̚͜͜ḁ̷̡͑̐̔̆͌̾͛́̈̇̃̿̂̆͑͊̈́͘ͅz̴̧̧̡̢̡͕̳͍͉̻̯̻̳͔̯͖̼̻̦͙̕͜i̴̼̝̳͈̔n̸̡̖̫̼͕̣̬̠̞̑͒͋̅͛̓́́̓̔̀̌ͅg̸̨̺̤̞͚͇̼̬͙͓͍̲̰͉͇͙̩̺̍̊̒̊̌̃͑́̇ą̷̛̠̪̰͚͚̰̲̤̱͈̭͖͙̦͇͕̠̹̊̒́̅̈́̓̅̋̃́̎́̋̇͗͝ͅͅ ̸̧̮̠͚͉̯͕̔Ḅ̸̧̡͍̖̲̱͔̭̬͖̭̩̮̖̤̒̿̐͛͋̓̐͑̌̒͐̆̈́̽̏̂͑͊̅̚͜á̵̢̡̛͔̳̝̳̹͖͕͙̫̣̓̆́̍̍̒͐̿͋̀̋͌́͒̎̽̑͂͒͝ͅẕ̸̟̠̬̖̜̣̫̜̈̊̀̌̆́̍ị̸̛͂̄̉͛̀̒̈́͛̄̄̃͊͘͜͝n̷͔̭͚̐̽g̷̫̺͕̲̹͇̤͙̰̗̯͕̬͖͔͙̹̬̼͒͌̎̍̌́̇͌̈͜͝͠a̶̢̻̣̬̳͇̻̩̙̓́̈́͛͌̆ Ḇ̶̱̦̲͇̫̒̈́̊̂̿̑̀͂̀̆͝a̷͈͋̒͌͒̍̀͗̽͌͛̊́́͛͂͂͝͝͝z̸̧̢͇̱̖͖͉͇̜͍̳̰͈͉͔̳̻̪̰͚͑̈́̍͛̀̀͌͂̎̎̈́͐͘͝͠i̶̧͔̪̰̩̙̙̲̱͎̪̦̠̎̌͒ņ̷̨͖̞̭̩̲̙̘̳̰̳̦̥̠̭̀̿g̸̭̒̇̍̍͊̀̈́̈́͂̋̈́̓̐͝a̶̧̢̜̗̳̲̬͉̣̘̯̩̭̟̭̍̈́͆͜͝ ̴̪̼͖̝̹̙͈̰̲́̊̈́̌͋̄͒̔̾͌̍̓͝͠B̷̡̛͇̣̓̒̿̐̚͜͜ḁ̷̡͑̐̔̆͌̾͛́̈̇̃̿̂̆͑͊̈́͘ͅz̴̧̧̡̢̡͕̳͍͉̻̯̻̳͔̯͖̼̻̦͙̕͜i̴̼̝̳͈̔n̸̡̖̫̼͕̣̬̠̞̑͒͋̅͛̓́́̓̔̀̌ͅg̸̨̺̤̞͚͇̼̬͙͓͍̲̰͉͇͙̩̺̍̊̒̊̌̃͑́̇ą̷̛̠̪̰͚͚̰̲̤̱͈̭͖͙̦͇͕̠̹̊̒́̅̈́̓̅̋̃́̎́̋̇͗͝ͅͅ ̸̧̮̠͚͉̯͕̔Ḅ̸̧̡͍̖̲̱͔̭̬͖̭̩̮̖̤̒̿̐͛͋̓̐͑̌̒͐̆̈́̽̏̂͑͊̅̚͜á̵̢̡̛͔̳̝̳̹͖͕͙̫̣̓̆́̍̍̒͐̿͋̀̋͌́͒̎̽̑͂͒͝ͅẕ̸̟̠̬̖̜̣̫̜̈̊̀̌̆́̍ị̸̛͂̄̉͛̀̒̈́͛̄̄̃͊͘͜͝n̷͔̭͚̐̽g̷̫̺͕̲̹͇̤͙̰̗̯͕̬͖͔͙̹̬̼͒͌̎̍̌́̇͌̈͜͝͠a̶̢̻̣̬̳͇̻̩̙̓́̈́͛͌̆
Great Experience from beginning to end. Would absolutely order again
Easy to find favorite school and shirts. My other shirt wore out so I'm glad I have a fresh new one.
Easy to order and lots of designs to choose from
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

