On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The website was easy to navigate and checkout was painless.
It went really well! My brother loved the shirt I got him. Thought it was cool he hasn't seen that one anywhere
Received order before scheduled date and pleased with the quality of the sweatshirt.
The shirts run very small unfortunately! The 2x does not fit my husband. It barely fits me and I am an XL normally.
Quick and easy I was able to find some t-shirts on this website that I have not been able to find on any other website
Would like to see more mens golf shirts available and more womens variety
Came in a timely manner and all 3 items were just as described. These were a Birthday present for our son and he really liked them and put them right to use.
Clothes was affordable and arrived earlier that expected.
Great experience all around and fast delivery. Customer service was also really impressive.
I love ordering my high school sports merchandise from Prep Sportswear. Keep up the good work
We loved both of the black shirts. However, the white shirt was transparent… you could actually see my husbands chest hair and nipples. Not appropriate! He will never wear this shirt because of that.
I got this for my wife. Since she's starting school this fall and wanted some school swag
Ordering was straightforward and the product received in a timely manner. We were very happy with the quality of the product!
The yellow shirts we ordered with Oshkosh logo had patch of dark behind where it was printed front. We do not like the way they look. The black hoodies are good though
Late in it's arrival- good shirt. Nothing else to say
The product that I purchased arrived with great quality and in a timely manner.
Very nice web site and apparel, all the large polo shirts I was hoping for was backordered, I found another option though. Would love to see an expedited shipping option too. Thanks!
This was my first time purchasing. I was hoping to know the arrival date of my item before purchasing. This wasn't an option until days after I purchased the item. The item was a gift and I ended up getting the item after the date I was to give the gift. Adding the potential arrival date might be something to consider for future buyers.
Prices are very, very attractive and the quality and selection are great.
The product was good but the size runs large and items cannot me exchanged or returned.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members