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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Very satisfied with everything. I love my jersey and my shorts I ordered.
Yes I receive my order you guys do such a great job thank you for the fast return time
Easy to order, shipment came quickly. Thank you very much!
Clothes were good and shopping was simple and easy, sleek interface made buying stuff a breeze
Quick and easy, great quality. Embroidery is well done, material is heavy and warm! My go-to hoodie from now on!
Online search, school shirt search.
Lots of choices, quick delivery.
Ordering was easy and the delivery was received timely
Reasonably quick and easy. Arrived as advertised in good condition.
A huge selection to choose from. We loved what we ordered and it shipped fast.
I wanted to see how much the shipping would be but kept going with order and got confirmation of payment but no review of the order/shipping before i could confirm... too late
Why type billing address twice when it is the same address?
Organized and easy to use website. Order came in a timely fashion.
Quick, user-friendly platform that offered multiple graphic and clothing options
Easy to navigate website. Was very satisfied with quality of product I received.
Very easy to order. Quick shipping and great service.
Easy to find what I needed and many designs to choose from.
First time great designs - son is a senior this year! Was able to get his name and Year on sweatshirt Gorgeous
This order is for our great nephew. Can't WAIT until he opens up this gift. He'll be so happy. Thank you.
The website is very simple to shop with. It was easy to custom choose your design. I even had 1 shirt i ordered that came in the wrong size. Prep Sportswear went above and beyond to send me a replacement in the correct size!
Very easy to use and love all the options. It's a well created website.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

