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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Very friendly customer service and order arrived in time!
Great, fit my grandson and looks good! Will order again
Made it easy to shop, great material, I wear it every day
I got the wrong product initially but Prep Sportswear quickly resolved the problem.
Very good experience. Took just a little while to get to me, but very nice too.
Good, quick and easy. Got my order a lot faster than I had expected and I really liked the design.
First shirt was defective but it was replaced. Very happy!
Good, the product turned out just like I expected and arrive in timely manner.
The delivery takes so long. My son commented that the hoodies looks like an imitation brand because it doesn't bear the logo though some items bears the logo but the hoodies in particular doesn't have that option.
Perfect came right on time with the hat perfectly made
The quality of the logo attached to the t-shirt wasn't that great of quality. Looks like a iron on logo
My items came in a reasonable amount of time and fit pretty very pleased
I ordered a women's Large, when it came, it barely fit my 10 yr old niece. WAY TOO SMALL.
They said since it was custom made I couldn't return it. So I'm out $55 and still don't have a shirt. It was THEIR fault.
The site has a great selection with fast shipping!
I had a very good experience overall, would recommend
Promptly sent my order. My hubby loved his new polo.
The shirt size was confusing I ordered a shirt for a 15 yr old it fits a toddler
Also, good quality, just wish was a little more flexible on being able to change the print from the 2 lines put in originally.
I ordered a couple customized shirts but they were too big so I'll be placing a new order soon
This will be my 4th order. The only difference I would like to see is the option for faster shipping at an additional fee. Otherwise all around perfect experience and service
I like the product and have bought a couple of hats. Great fit and quality.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members