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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Product quality not deserving of higher stars. The logo printed on one t-shirt is off center. The logo printed on the other is already wearing off and has bled colors into the white parts. Shipping was fast, though, allowing us to wear them to the first home game!
This was a decent mock jersey, it would have been excellent if it was more like an actual jersey versus a t-shirt
Purchase was simple. Products are good quality. Would definitely buy again.
The ordering process was very good, and I received it in a timely manner.
Pretty expensive and after I placed my $158 order with a 25% discount applied and the next day I got an email with 30% off that I can't use and wish I had before the order was placed.
Easy to order and product was cleanly done and looks sharp.
One of my items arrived with a manufacturer defect in the sweatshirt. Prepsportswear was quick to respond and shipped out a new item quickly. Thank you!
Arrived on time and as ordered. Only wish on our black sweatshirts the orange was more orange. It has a bit of a red tint to it, but not the end of the world.
Original order was not printed correctly. After contacting customer service a replacement was sent with the corrected emblem.
Wrong order was sent, but you made good on it. Great customer service.
My order was a gift. It was fulfilled and shipped fairly quickly, in fact, it was received much earlier than expected based on previous experience.
Fulfillment/shipment took much longer than expected. Shipping speed was as expected. Shirt quality is good, print quality is fair.
Church came in exactly as expected in a very timely manner. They were a bit thinner than I expected.
LOVE the shirts! Super fast shipping! My kid even loved the shirt!
Great fit, design & personalization. Wearing it every week for football.
Excellent, easy, had the sizes needed in most of the styles sought
This is our second purchase and everything turned out great
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members