On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Shipped within a reasonable time and sweater logo looked great. Material is thinner than I expected though.
While I was not happy with my initial purchase, Prep Sportswear worked with me to provide something I liked better. The customer service was much appreciated.
Waited to long to receive my order. The time frame should be listed when placing order not to mention 12 dollar shipping for a delivery ver a month later
Good, so far. Ordering and paying were easy and I like the logo on the front of the sweatshirt.
Easy and fast. I love the shirts and options however they do run small. I order 1 sweatshirt and 5 T-shirts. My daughter wears a small. I ordered small but I wish I had gone 1 size up. Both the sweatshirt and shirts run small. These were all supposed to be gifts for Christmas and now I need to find a plan B. These will not fit my daughter.
Website very easy to navigate. I'm volunteering at a local MS and wanted a shirt to wear to games. Very easy to find what I needed.
K it was difficult. Website was tricky to use. Also both hats were supposed to be one size fits all and only one is, so hopefully the other one fits him.
Easy to order and good quality I love that it looks like description
I wanted to change the color of the letters, but didn't see that option
Quick and easy, plus I loved the selections. Lots to choose from.
Easy to order and looks great! Would order again. Thanks
No issues occurred within my purchase and the delivery was on time.
Love Prepsportswear - dependable! Prepsportswear has a wide range of possibilities for a great sports shirt for your favorite team!
Great finish on the product. Sizing seems appropriate as anticipated.
Great Place to get my Augie gear. Easy to order and it came within a couple of weeks.
Easy and Great Prices. They arrived on time and there was zero hassle.
Returning, loyal customer comfortable with your service
I am a return satisfied customer for many years!
I have loved the products. Im very pleased. This is a gift
Easy ordering and lots of styles to choose from, quick delivery!
It was very easy and a nice selection. Very pleased with my order!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members