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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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A bit slow but got in time for party so was happy!
It was unknown how long the shirt and hat would arrive. If it will be week until they arrive, inform us or have it stated on the site. I also messaged twice about the order and didn't receive a reply back. Luckily it arrived 2 days before I had to get on a plane to go where I was going to wear it for a signing commitment.
The product is ok, and it took way too long to get it.
Very happy with my purchase.
Items were just as advertised.
Slow production. Took too long to get a reply. Will not use your company again.
Package took 1 month to arrive and when they talk about dollars they should say which dollars (American/Canadian)
The order process was great. The shirt itself was very nice but I got a lg normally I wear a medium. I expected it to be big oversized but it just fit. Next time I will definitely go bigger.
Overall a positive experience. Shipping took a little longer than I thought. But my sweatshirt arrived and fits and looks great.
Clothes are good quality. Shipping took longer than expected.
There were lots of options in both mens and Women's clothing. However it seems to take a long time to ship/receive my order. We are happy with the quality of the items.
Once the product arrived I was completely satisfied. I wished it had arrived in time for the event I ordered it for but Prep Sportswear made up for it.
The product was delayed and came much later than expected.
The shirts were much smaller than sizes detailed. The fabric used was cheap.
Switched back from activity to no acticity
Very very slow. Nearly a month from ordering to delivery. Poor customer service.
My granddaughter loves her sweatshirt! Great intro to represent her High School!
What I ordered was exactly what I received am really pleased with my shirts
Took longer than I expected to get to me but overall happy with my item
I am not completely happy with what I ordered it was mostly supposed to be EHS white and it's very all orange. I wish I could send a picture I hope my client will be OK with this
The Jersey took quite a while to ship and that was ok as I ordered early.
It was th qualiry of the Jersey tgat was most disappointing. The material was very flimsy and stretchy not Jersey quality at all.
Sadly my Son will never wear his deceased Dads Jersey. I will have to look elsewhere.
I know that you probably had a lot of orders, but I received my order at the end of the season.
Easy to shop and find styles I wanted. Good selection of sizes although they didnt go up to my size. Please consider expanding the range of sizes up to 5 or 6xl. Even if there are just a few selections. Thank you
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members