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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Clothes were just like the ones I picked out and got here in reasonable time. Designs on clothes stick out a little bit but not much to cause damage to the clothing
It took a little longer than expected
The order I placed after the first order actually came in first.
Good quality. Took longer than expected. They need to add shipping timelines/updates. Still worth it.
Great! Speed service was quick efficient and timely fashion!
Takes too long for delivery. A month. Will not order again.
Seemed like it took a really long time to ship out, but once they did arrive, the quality was amazing. Really wished that I would have ordered a mens size instead of the womens size... the 2XL in women's barely fit over my head, and is more appropriate for my 15 year old daughter in terms of sizing.
Excellent products! We love the quality and have been asked where we purchased the sweatshirts because of their looks.
Great service. Would do business with again. Fast shipment.
Seemed to take along time to arrive. A month and when received I was very disappointed in the quality. I was under the impression that this sweatshirt would be made of good quality fleece for the price, however, it was NOT. It's made of a slippery, non stretchable polyester! Do not like it at all and it's not what the students from this school normally receive when they order a school sweater. Do Not recommend
So far so good. Hoping it arrives before end of November
Was easy to order on your website and was received pretty quickly. While it looks good, I am worried however that the transfer may easily wear off. I thought it would have been more than an iron on.
Very good product, otto hats the best to be found.
Takes a bit to get it, but well worth the wait.
I ordered the item and it came in the mail. Great job!
Prep Sportswear offered a variety of options; however, it seemed to take awhile to receive them. My only complaint is that the sizing seems to run a little small for the sweatshirts.
Was stated 30% off… completed my purchase and never received the 30 off! Havent even opened the box yet
I have received my order. I am happy with what I have purchased, they are going to be Christmas gifts.
Thank you for the great job!
I was happy with my order from your site. In the future I will purchase more products.
There was no option for expediting delivery and no indication when the product would expect to arrive.
Took longer than I anticipated to receive, no customer phone to inquire about orders, never received a tracking number
Too forever to receive., no communications, totally unacceptable.
Shipped and delivered quickly, product looks great just as pictured
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members