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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Normal. Experience? However the delivery time took forever and the product reached me after a reallly long time.
No way to contact the seller for restocking questions, sold out of a lot of plus-size options. Took forever to delivery. Never followed up when contacted about order. Poor quality. Overpriced.
No way to contact the seller for restocking questions, sold out of a lot of plus-size options.
Design camd out looking like a cheap,, plastic-y, iron-on. They don't do returns either. Go elsewhere.
Site was easily accessible and prices were a bit higher than expected but I needed the shirts. Thamks for having them!
Our first order was very slow but the second one was much quicker for delivery. Some of the items we ordered ran too big.
Order took longer than expected, but I was satisfied with my order.
Friendly website and easy to find what you need. The delivery was very good too.
Good products but had to wait a long time to receive them.
Got what I ordered quickly…………………………………………………………………….
Too long to receive. Ordered to wear to a sporting event and came too late.
Sweatshirts that I ordered are of great quality. Absolutely love them!
I like the assortment of things to choose from
No issues, quick delivery. Satisfied customer here. Would definitely use again.
Great shopping experience and easy tracking information!
Customer service response time is horrid. But once they respond they come through. The quality of the products was very good and done correctly
Easy to order. Quick delivery. Product was not as good quality as expected for the cost.
It sucked thanks a lot. I didn't get my t shirt that i NEEDED for school until 3 weeks after i ordered it. When i got it, it was a stiff cotton that was three sizes to small for me and it was so uncomfortable, it wasn't the design i ordered. I defintely wouldn't recommend and would never buy here again.
It took a while to get but otherwise it was great!
Quality is fine Did have a shipping issue, but it was handled quickly.
It was quick and easy to use! The quality of the merchandise is superb.
Easy to use! It's amazing, all the choices. The bad thing is making a decision. No complaints, which is unusual for my husband. Very happy!
If anyone says they are not satisfied, they're not to be believed.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members