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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Easy to order no problems finding what I wanted to order
Site was simple to understand and had a nice variety of items to choose from
No estimated date of arrival originally. Wouldn't have ordered if it was going to be longer than anticipated
Everything is good, except I ordered a youth small hoodie instead of an adult small hoodie - so I am bummed that I can't return it, but otherwise, everything was great!
It was easy to order on line and I received my merchandise in a very timely manner. I will definitely order again.
My son chose a small, Colorado university for college and we wanted to give him a hoodie for his birthday. Your website was helpful since the items are made to order. It arrived quickly and he is happy with the finished product.
Great experience and it fits perfectly thr design is spot on
No issues with my experience. Order entry easy and delivery timely.
Exactly as I would expect - good job. I wish every company was pain free.
Great looking sweats and quick delivery. Very pleased.
It was easy and great! I found the site easy to order from.
Thank you! The sweatshirt looks great and we received it in a timely manner.
It was good just very expensive as I wasn't aware it was American so with the exchange, duties and shipping the price went up quickly which shocked me.
After placing my order I had to follow up several times before getting a response on the delivery of my order. The shirt finally arrived later than expected. Love the shirt but after the first wash the shirt shrunk so now it doesn't fit properly. Wish I would've known the their shirts would shrink after washing because I would've order a XXL instead of XL. Feel like I wasted my money, should've maybe ordered from another company.
Excellent from the beginning with plenty of options to choose from and easy to navigate site
Easy to borrows through the site and order the product.
No communication on when the order would be ready and no way to track it
Quick and looked great. The shirts were good quality and the printing was good. I plan on ordering more at a later date.i like the fact that you can personalize the shirts or sweat shirts yourself and it gives you a lot of options to choose from.
Great product, reasonable price, and quick delivery.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members