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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Hi. The quality is great. Unfortunately, the sizing is wrong and the sweatshirt is super big on him.
Fast shipping and great products! Will definitely order again!
Very nice however, I would love to be able to get some stuff for my son. He is 6'5 and 325 pounds. He has a black belt in Brazilian jujitsu. 4XL is too small. College athletes and others come in many sizes. Please offer stuff former players can actually fit into. Thanks.
Never showed up in time. Tried to talk to people but they didn't know anything.
Love the shirts. Everything was as expected. I'm glad I found your site.
Arrived in great condition. It's a Christmas gift for my grandson. He will l9ve it. Thank you Prep Sportswear.
Difficulty in placing order and not getting notified it was fixed.
Took too long tp receive. Charged my credit card before
I even received the product.
I ordered a UC Davis Sweatshirt for my grandson who has just been accepted for next fall. I had no experience with Prep Sportswear. The sweatshirt was sent on time but when it was opened by my grandson it was missing the "I" in "Davis" on the front. I messaged Prep Sportwear and sent a picture of the defective sweatshirt printing, which was a lack of quality control in production. Prep Sportwear promptly promised a replacement at no additional cost to me. The replacement sweatshirt was received in a reasonable time and it is just right. I appreciate their attention to correcting the problem.
Purchased this to give my nephew for Christmas. Nice quality. I hope he likes it
It was easy to navigate and get an order done thanks for the stuff.
Order came fast. Sweatshirt was very good quality. Would order again
Great selection and received order I'm a timely manner!
Great experience. Fast delivery. Would shop with them again!
Grandson really liked the sweatshirt and hat. They came in time for his birthday
I recd 1 only ordered 1? PLEASE how do I return 1 ( I DID NOT. Order)?*******024. Awesomeannie51@ iCloud.com ASAP. Please. Ann Thoma HELP
The quality of the printing on the sweatshirt is really poor. It's smearing/coming off and we have not worn it or washed it yet.
The quality of the T-shirt & printing on shirt is fantastic.
Great customer service. I will definitely use this company again.
I have not had any issues at all with selecting my order or the delivery process.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members