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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Delivered as promised. That's all I ask. Delivered as promised. That's all I ask
I liked the amount of different designs that the site had to choose from. Lots of fabric choices too. I thought my order came in a timely manner so I'm happy with the overall experience!
Ordering was fast and easy. I was able to find what I wanted with ease.
I sent a picture of the man's shirt and it wasn't right. It looked like it had been over heat around the edges. He's not even been able to wear the shirt. I sent it on Nov 23rd and not had any responds from this co.
Great customer service! When our original package was lost by USPS just before Christmas they saved the day! Great quality and service!
Still waiting for one package. Received the NorthStars shirt but I am still waiting for my Houston Colt 45s Jimmy Wynn Jersey.
The sweatshirts look small for their size and honestly the quality is not as good as I was expected.
I measured several times to pick the right unisex size but one of the sweatshirt styles was MUCH smaller than the Fit Size suggested. I am frustrated with that because I can't return it.
The quality of the shirt/logo was not what I was expecting.
I have never ordered from your company but i must say it was easy fast and the quality pf clothing I purchased was top notch! Thank you I definitely will order from you again. Enjoy your holiday and be safe. Julie Wright
Customer service was helpful. The sweatshirt looks great.
Love that I could find the size and schools I needed.
Communication after placing the order could have been better. Ordered Nov 22nd with no expected/estimated delivery date. I received notification the order would be delivered 12/5 did not receive it until 12/6. It was raining and the package had a tear in it so the shirts were damp.
Love that I could find the size and schools I needed.
First I ordered two items that came separate the first item came like it was supposed to but come to find out it was only 1 item of two then a few weeks later after emailing the other item shows up and the Large fits like a Medium. Can I exchange for XL size.
My experience was great with prep sportswear I would be shopping here more often
Excellent service and choices. Not to mention the selection of colleges
It was good, but took a while. Package was in good condition, but took forever to ship. That would be my only criticism, but this site was very easy to work with and navigate as well.
Love the quick response, tracking info and delivery.
Very easy and slay, thank you. Very happy with my purchase
Ok would let others know it is safe to order from this Company
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members