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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Received my order quickly & the sweatshirt is very comfortable. I will be a repeat customer
Great website. Order was accurate but missing an item. Not sure what happened.
Nice merchandise. Easy to order! Arrived on time! Daughter loved her sweatshirt.
Excellent service. Would gladly recommend your product to my friends and family.
I am pleased with the choices offered and the choices I made. The delivery was prompt and I am able to rep my school every Friday with style! When I am looking for more school apparel, I will return to Prep Sportswear to do my shopping! Thanks
Took longer than expected. And seems size chart is way off. Normally wear 2XL. Ordered a 3XL Tshirt just to be safe since they are custom and non-returnable. It is way too small for me to wear. Size chart is not even close
It was easy and great. Quality of product was good. Sizes are a little smaller than usual.
The clothing is very small for the size ordered. It is also made of shrinkable fabric.
I real like the material, hight quality material,what i customised, I get it. Needed to wait slightly longer to be delivered to my country, other then that overall I am satisfied.
Easy enough process. Shipping directly to Australia would make it a better experience
Website was easy to navigate and order process was very easy!
I was very glad they managed to ship the item earlier than I expected, and it got here in time for Christmas
You are out of very popular sizes in the color I want.
Sweatshirt looks good
It is a gift
Material seems good
Great the sweater look fantastic and are a nice quality sweater
I like that you have many different schools (high schools & colleges). Shopping is very easy.
Thank you for so many choices to customize the sweatshirt I wanted
Hard to figure out what to buy my granddaughter. Your site always helps to find the right present.
Fast and exactly what I ordered from the online store.
Fast and efficient service and delivery. The sweatshirt is now an example of my military history and I will wear it with pride.
We love this site, we've used it for two of our daughter's school's sportswear and love the options. My only wish is that you had more available in her true school colors maroon & gold (University High School Titans, Spokane WA) versus the bright red that isn't representative of the Titans.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members