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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Excellent quality, Just as we ordered. Only problem was a guarantee before Christmas and due to weather issues it didn't arrive till several days after Christmas. All in all we will order again
The overall experience was great from start to finish.
The sweatshirt fits great and looks good. I am very satisfied.
Good everything came out just how i expected it too
The product took a bit longer to arrive than I expected. However, it was worth the wait.
I got the order much faster than originally stated
Although the item that I ordered was printed incorrectly, customer service was great to work with and remade the item. Thoroughly pleased with it.
The order was correct and delivered on in a timely manner.
Easy and accurate. The gear was great. I do not like that I have to write a review of a certain length though. Computers can be bossy sometimes.
Fast shipping, lots of designs, good quality clothes
You all were very efficient and very quality material. I love It
I don't like the sweatshirts we received. There is absolutely no stretch to them and pretty thin. Would have sized up if I had known, or would have chosen a different one. Hard to tell what it will feel like from a website. Disappointed considering it wasn't inexpensive.
Great experience with ordering and a quality shirt.
Fast and easy, especially for custom items like what we ordered.
Loved how I was able to customize to my liking! The shipping was fast as well. I love my product
Very fast delivery, great products! Thank you very much
Very quick and efficient services! Order looks just the picture and feels nice!
I would really like to see a v neck 3/4 sleeve women's top option. Thank you.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members