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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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It was wonderful. My husband loved his gifts! The colors were just right.
The hat and sweatshirt we ordered are great. The T-shirt looks like a faded worn and washed 100 times, not as impressed with that.
Its good just need quicker shipment or options of delivery would be good paying 2 fee's
Good experience. I was able to order my HS gear for an upcoming game.
Great quality, great selection and super easy! My second purchase from Prep Sportswear and definitely not my last.
I ordered it on December 22nd 2022 but then it got here very slow it shipped over a month later at January 20th 2023 (estimate) but that is all
Sweatshirt was soft and just as described. I am very pleased with my order.
It was upsetting that the products were delayed but I understand the overflow.
Different materials than what I was expecting the pictures and materials are not same
I didn't realize shipping took so long. All sizes ran small on all products but especially the tshirt. Unable to wear it. Cute but small
All items where delivered on time. They all look and fit great.
Everything went super well thanks. Fast service and looks good
Very quickly responded to my inquiries and was attentive to my questions
The ordering process was easy, the order came promptly, and I am completely happy with what I purchased!
Ordered two shirts. Good quality and arrived quickly.
Great quality exactly what I ordered. Great material
Order was correct and very high quality…would recommend
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members