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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Wish return customers could get special discounts from time to time. Everyone always gets 30% and you mark it sound like a limited time. Great stuff, would order more often with discounts.
Easy process and fast delivery. Everything received was everything I ordered.
I didn't realize it would take so long for my order to be delivered. Whenever I called to check on the progress, I was told your company didn't know when the delivery date will be. I will just have to wait The item I ordered finally came and my grandson was happy with his birthday present.
My 6-year-old granddaughter wanted a hoodie with the logo of her elementary school and you guys delivered. Thank you.
It was my 1st time ordering with this company but very good job on my order
Some sizes don't seem right. My son wears a large but the large wouldn't even fit his baby brother.
I got on the site, ordered what I needed for my grandson and it arrive a few weeks later. We are very satisfied.
Fast and on time. Workmanship was excellent. The job was done fast and was very professional
Easy order process. Quick delivery. Good job. Product looks great
Process took way longer than expected.it took almost 3 weeks when it's advertised that it should ship usually in 7 days
Great customer service. Replaced my order with a bigger size. Very happy and the product is great quality.
My online shopping experience was quick and easy. I received what I ordered with no surprises.
Great quality fast service and affordable products
The delivery process is lenghthy, but that is expected since it is made to order. We loved our products.
I had no problems. Very pleased with everything. Order was shipped in a timely manner.
I love the quality of the shirts and sweatshirts. The material is soft and comfortable.
Great ………………………………………………………………………………………………………………..
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members