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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Took awhile to ship, but I got exactly what I ordered
The website was easy to navigate. My order arrived just as described.
It took longer than expected to receive order - over 3 weeks to receive order
Grateful and thankful the team was willing to work with me regarding my order.
Cane on time. Great quality and custom options. Nice to be able to have sister and grandma shirts at less than bookstore prices
My order was very fast and absolutely beautiful! Thank you!
Had to wait two three weeks for delivery. No way to communicate with Prep Sportswear about this delay
Customer service was very good! Would def order again!
Original order was incorrect, so they had to send a replacement. However, I needed the original order by a certain date for my daughter's college volleyball collegiate signing and therefore I did not have a team specific shirt for that day.
Ordered Xmas presents arrived on time and just as expected
Overall it was a good experience, the quality of my hoodies is great. Just need to take items you can't make anymore off the website.
Love this site. I have placed many ordered here and will continue to do so.
Easy shopping experience but product is too small. Product is pricey but feel good material
I have used it the last two years to prepare for the season.
Excellent choices of our favorite college apparel.
My dad loved his sweatshirt and it came just in time before Christmas!
Website easy to use. Love the ability to add custom writing on the back. Order came pretty quick which was impressive as it was being shipped to canada
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members