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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I loved how quickly everything arrived. 2 weeks for 6 customized sweaters I feel was wonderful! They all fit true to size and the quality is great. Thank you!
Awesome.great quality.fits true.ordered one for the wife..
Great, very happy and will use again in the future thank you very much
I was looking for some kind of jersey for SNHU and I found your website. I was looking for something that I could add do or change a number and name and this was perfect. When they arrived, they were just what I was looking for. Thank you.
I love what I ordered. The quality of the shirt material is outstanding and the cap is great too. Very happy with my order.
Came timely, and good the hat and sweatshirt is very good quality. Would reccomend this site to a friend.
I was a little disappointed, we did not get our shirts in the time that was promised. Even counting all the holidays, your website says 5-7 business days and I don't believe our shirts were shipped until after 10 business days had passed. Since we ordered these shirts for a special occasion, I would not have ordered at all if I would have know they were not going to be here in time for the big game!
Had an idea for a custom shirt for myself which led me to Prep Sportswear. Came out great and shipped quickly!
Good experience, was very to order the items. They were shipped pretty fast
Easy complete order was delivered and correct no issues
I'm impressed with this website and the quality of clothes produced.
I have ordered several items from Prep Sportswear and have always been satisfied.
Sweatshirt turned out as expected. Shipping time was better than expected.
Great product, just as described. Very pleased and it fits my kiddo perfectly
I loved my sweater it was just the material that I didn't really like.
Very Good experience. Good email updates on order, fairly fast shipping.
My son loves the shirt! We looked everywhere to get a shirt with his school and finally found one here. Quality is great, fit is great and shipping was fast
Your site can sometimes be confusing but for the most part it's great! We always get what we order. The confusion comes when you're trying to personalize the product... not really confusion but more of a "oh, I can do that?". After clicking a lot of times...
I had ordered a size that ended up being way too small and Prep Sportswear resolved it wonderfully! Thank you.
Great products, shipped earlier than expected, overall great experience.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members