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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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While the order took a long y to Ike to be delivered, the customer service team was very responsive - and the quality of the sweatshirt was great.
Thank You! The variety of merchandise was very helpful in making a decision and the promptness of receiving the order was great.
You sent me the wrong hat. I ordered lacrosse you sent me soccer. My son plays lacrosse
I had a very good experience with Prep Sportswear.
Quick ordering and delivery. Yes, excellent quality sweatshirt.
I bought a hoodie and a T-shirt. They were exactly the right size and they are beautiful! I am so happy with my purchase. I have already referred your company on to family members. And the material is so soft and light. It is just perfect. Thank you.
Garbage shirt, garbage print. Looks nothing like the proof
Love that I can get items from my favorite golf courses!
Love prep sportswear! The ability to customize is a Family favorite.
Everything was as expected, a little pricey but you don't graduate every day.
Easy and found what I wanted quickly. Ordering was easy
I'm very thankful for Prep sportswear's for having past mascots and logos for former old head alumnus. I appreciate the freedom to design my own school hoodie. I get to show my students my where I graduated from in College Day. Thank you Prep Sportswear's.
A gift for my grandson who loved it. It fit perfect!
I like it, was a good purchase it just takes so long to arrive.
Ordered it and it came in a reasonable amount of time. No problems. Enjoyed the many options for customizing my own shirt.
Received item quickly, good communication from company, sweatpants are great quality and are exactly as seen on website
The shirt is well made and excellent quality. By mistake I ordered a 3X. I quickly replied and tried to tell the company of my mistake. I heard nothing back and tried again. Several days later I received an email that said they could only find an order for a size 3X. I again told them it was my mistake and asked if they could please change it. And several days later the wrong size arrived. Disappointing since it was a Christmas gift:-(
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members