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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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It was so easy to maneuver through the website. I loved all the selections but could only choose one. Look forward to buying more gear.
It was easy and fast to order from your company.
Thank You
The item ordered was great. It took ages to receive. Probably will never order from here again honestly. I just needed a sweatshirt for a gift.
Great experience overall. Definitely recommend to a friend.
Decent quality afraid to wash the shirt. Hat is ok
Beautiful sweatshirt and the design looks great! Soft and warm, not too heavy.
What we received was good, except the quality of the collared polo, however, the shipment was received WELL PAST when it was supposed to arrive and consequently did NOT ARRIVE in time for my son's signing event! We placed 2 orders and the 2nd order which was smaller, arrived before the first order. I contacted the company and offered to pay for expedited shipping for one of the items because of the critical nature of the timing and NO ONE would help me work the problem. We were all VERY disappointed.
Sweatshirts are very nice. It just took way too long to get here.
As advertised. Great service and delivery was as advertised.
I don't think that they have actual people designing content on shirts (as opposed to a robot or AI) because 1947 for Pomona Pitzer is not actually a thing. The number 47 has meaning for them (for Pomona College only) but not the year 1947. Not sure why they are putting that on shirts.
Easy to pick out the printing. Easy to choose items.
Easy process and quick delivery. Good quality material and workmanship.
Received the wrong size in the first order. It was quickly replaced.
Great product, arrived at a great time, and very pleased with it!
Great options! Like all the options of design/lettering for each style-and color options too!
I love being able to customize and pick out exactly what I want. Shipping is fast which is greatly appreciated too!
Everything was fine. The shirt was delivered on time and looks good.
A little clunky. Late...very late. And didn't know until AFTER Christmas that is wasn't arriving for Christmas, which is why the order was placed.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members