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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The wrong shirt was sent of the three I purchased.
Great products, prices still need to be a little less higher.
It was great. I got my order very quickly and it was exactly what I wanted.
It was a gift it, it fit well and he really liked it. Smooth delivery
Easy to make my selection and the delivery was on time.
Very easy to navigate site and impressed with merchandise
The ordering process was easy and it was delivered quickly.
The experience was great. I love the fact you have multiple universities and high schools to choose from.
Great experience and very happy with the hat and sweatshirt!
Like any business busy over the holidays. But easy to order and good customer service. Order arrived late after Christmas but no big deal. Good quality
I love Prep Sportswear! I have ordered many different items and live them all!
Cool stuff. I got for my son's school. The school shut down so your site was a great find
I was pleased with the ordering expert and that the shirts came in before his birthday!
My order was placed several days before the Christmas guarantee…they arrived late.
Got my sportswear quickly in just a couple days! Would recommend to my friends and for schools!
It was easy to navigate the site so that I could make my selections. When my ordered arrived it was a high quality product.
The order came on time and was here for Christmas. The sweatshirt looked nice and was just a touch too small, should have gone a size larger. The baseball hat was cheaply made. The front panel was a completely different material than the rest of the hat and it looked so oddly shaped when on his head. Was very disappointed.
Great options and size availability! Even for small schools, thank you! The only issue was it took over 3 weeks to get my items. I wish they would've given an estimate of delivery.
Great options and size availability! Even for small schools, thank you!
Item was as ordered and was of good quality. The logo and design looked spot on. Very please with my order and will order from again.
The quality and design were great, the hat was the size of a children's hat, I bought for my husband Sm/Med is the normal size he wears and this hat wouldn't even fit on his head, very disappointed in that.
Other than the hat being too small, everything else was good.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members