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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Beautiful fabric, so soft! Delivery was right on time!
After reviewing the Prep Sportswear website, I found an item that I liked, ordered it and received it in a short period of time. The item was what I expected, fit well, and looks very nice.
I missed the notation that my order would have to be made and would not be shipping soon after order. I missed having my shirts for my son's signing day. I did receive great customer service when I questioned the arrival. I now know I need to be more prepared for an event. Overall, I'm happy with the quality of my order. Thank you.
I ordered with hopes that it'll arrive before the 18th and it arrived way sooner than that so 10/10 would recommend.
The process was really quick easy i would order for here again
It was easy to order from the site, and I received my order quickly! It was nice to be able to choose the style I wanted so easily. Shirt was a perfect fit and well made.
Wonderful product, received my order very quickly. I will definitely order again.
Personalization, variety to choose from. Was a great fit love it!
Very quick and great product. Was worth the price and very glad that I chose to buy my products from there. Would recommend to many people when it comes to merch for Iowa Central.
Fast and affordable customizable hoodies. The hoodies are a nice quality and we're delivered within one week.
I'm so very happy with my new shirts and hats and will be ordering in the future.
Hope this order is successful, without any problems. I was pleased with it.
The item was if good quality and it arrived in a timely manner.
The process with Prep Sportswear was simple, and my items came quickly.
I found exactly what I was looking for, and it seemed pretty hard to find it anywhere else. I'll definitely be using your website again. Thanks!
Will
Easy to order from, and the hat and embroidery were excellent!
Always a positive shopping experience at Prep Sportswear.
Easy to use I wish you had kids sizes as I was ordering for my great grandson
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

