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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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It was easy to design the shirts. Plus delivery was quick.
Great-nice quality and fit well thank you! Yes would recommend.
Great quality! Fast and easy shipping! My son loves it, and the quality is wonderful!
I was very pleased with my first experience. It was easy and fast.
Fast shopping! Great quality and options for all teams
It was great. I'm very satisfied with you, dear friends. Earlier I sent you an answer denying to have received my shirt but I reached better and found it.
Thank you once again. From Brazil.
Ordering was very easy. Order was delivered quickly and the quality of the product is excellent.
Great experience. Great products. I am a repeat customer
I ordered a shirt for my wife and it ran a little smaller than I thought it would. PrepSports sent us out a replacement shirt one size bigger at no charge to make it right for us. This was a gift for her and I can't thank them enough! Thank you PrepSports!
Quick and easy to order :). Everything came exactly as we ordered!
I was really pleased with the super quick delivery and it was exactly what I wanted.
Our products were as expected! Great quality! Will order again.
Jersey shirt was not actually a Jersey and runs small.
I like the design. The sweater is very comfortable.
I received the package however it arrived open and there was a stain on one of the shirts. I was able to remove the stain.
Sent to family member. I guess all went well. I know item was delivered.
Got my order on time for christmas - my dad loved!
LOVE your product …. Soft material and a fits perfectly!
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

