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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Arrived on time, good web site, shirt is of good quality. Will order again in the future.
The shirts I ordered from here look awesome. I just ordered so I don't know how their going to hold up when I wash and dry them but we'll see.
I have purchased numerous t-shirts, sweatshirts, & caps for our Alumni groups and have always had lots of compliments on the products that I have provided for my alumni friends.
Service and product were excellent! I bought this t-shirt for my cousin that loves Fire Departments. He is very happy with it!
Easy and convenient to order. Plenty of stock to order from. My brother was overjoyed with his high school football jersey
I highly recommend this seller. Great sweatshirts. Bigger named colleges would be great
None I don't know how your business is, but I'm waiting to find out if it's good and I have you more business if not, you'll never hear from me again
It was on time as promised. My granddaughter was very happy with her PS gift.
Loved my shirts and the prices! It was very easy to order from the website. I also liked that I could get Tshirts for the school that I teach.
From the functionality of the website to the checkout process everything was smooth and simple.
What is ordered was supposed to have custom design but that isn't what I received. And the shirt quality was like second level retail quality.
This is the fourth hat that I have purchased. The quality is superb and beyond my expectations. I'm thrilled with my purchase.
The hat is of the highest quality and came out perfectly! It was easy to design and exactly what I wanted. I highly recommend Prep Sportswear.
I tried other sports merchandise venues, I like this one because the website was easy to navigate. I will keep coming back in the future
Reached out to customer service and they responded immediately. Would buy again.
My go to spot every football season. Thanks in advance I outfit the whole family
Great product, great prices and fast timely delivery. Always satisfied. Love it
The sweatshirt is very light weigh for the amount charged. Won't make any more purchases from PS!
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

