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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Nice shirt. I do not have 50 character to discuss a nice shirt with a college logo. They did a good job. I am pleased.
The pics on the website definitely matched the order in hand I'm very much satisfied with my order I totally recommend this company for order college paraphernalia 😎🙌🏾🔥
Product is very high quality & is shipped quickly. I do think that sweatshirts run small as I purchased 1 for 4 of our grandchildren & each had to be sized up 1 size from their usual size to fit. No complaints here though as the sweatshirts are so nice.
Everything was great. Always a great experience. So excited for me order
Size was perfect even after I washed and dried. Ordered a women XL
Good quality good price and the only place I can find jerseys from high school
The product was delivered earlier than expected and was very good quality.
I always order my sportswear from Prep Sportswear! Why? Because I get exactly what I want/need in a timely fashion. The products are always great quality!
…the quality and the fact that I can get my school shown on my garment!
Got my shirt and I was very happy with it. Will order from here again.
The products are good but I had to wait almost one and a half months until my things arrived and I needed to pay almost 70 dollars when I picked up my package for taxes and shipping which almost more than I needed to pay for the things I bought
The ordering thru receipt of my items was quick and seamless.The items look nice, but I was put off by the fact that that they were not as advertised. Your online ordering process states that you were doing embroidery on the sweatshirts that I ordered, but the process that you are using is called appliqué. I bought them as a gift for my granddaughter and she was extremely happy with them, so I decided to just keep them and not take my complaint any further. However, seriously guys, you should be ashamed of yourselves for not being truthful.
Item was ordered and received within a week. Much faster than I thought.
Quick and easy, really nice nice cap. All went nice and smooth got my cap in the time they said overall good experience will order from them again.
My order shipped but was returned to you because bad address. My fault. You shipped it again no charge to my address. This is unheard of in 2025. What a great experience and I will use your services again.
I still have the first shirt it was nice work looks good so I ordered 2 more
The shirt is very small and I ordered an XL. I normally wear a M-L. Based off the reviews I sized up.
Always an easy process to order from Prep Sportswear! And good products
It was easy and a good variety of options
Born and raised in porcupine plain. Proud to wear wear that shirt around the world.
Seems easy hope it arrives in time. It's for my dad Harry F who grew up in porcupine plain.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

