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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Positive experience. Gift was shipped and received quickly.
Easy to use website, loved the options, delivered in a timely manner.
Excellent overall experience. Very pleased with my shirt and the fit was perfect.
A little on the expensive side, but the quality is good.
Received item quickly and it was made exactly to my specifications. Would use again for school spirit apparel.
Fast shipping great prices just what we were looking for so impressed with the quality of the material
I ordered college wear for the college that my daughter will be attending!
Website is easy to navigate and there were many options for styles, designs and colors
My purchase was Smooth and ordering and delivery were great!
I love that we can choose the design of the sweatshirt...it was easy to edit. My only problem is that the academic club at our high school is called ISTEM not STEM and there is no option for that. Or I would have ordered another sweatshirt!
Good customer service but I feel you overcharge for high school shirts
I love my sweatshirt! Althought compared to other companies that I've gotten custom sweatshirts on, im notnsure why this one is way more expensive. But it's my favorite sweatshirt until I order a new one in a few months lol
Your website was easy to navigate and ordering was a snap. Happy with delivery time turn-over. Shirt came as described and size fit perfect!
Thank you!
Easy experience and products arrived as expected and in good quality
Good selection. Impressive selection & variety of apparel. I have been on other sites and have not found as much of a variety of apparel options. Hopefully there will be no issues with my order and delivery. Thanks!
I am very satisfied with their job. The t-shirt was amazing and arrived in two days. I was wondering if my daughter will manage to have her t shirt on time for school performance. And you did your job perfectly. Thank you.
Very thorough and efficient. Nice selection of merchandise to pick from. Easy to order and promt delivery. I would buy again from this company. Very satisfied with the hat I purchased.
I enjoy all of the available choices in colors and designs. I have purchased several different styles and have not been disappointed.
The sweater is warm and comfortable, and I would buy another.
Great quality. I was able to track my order and it came in a timely manner.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members