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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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The shirt is soooo thin. It's a black shirt that's nearly see-through. Disappointed in my experience and the cost of the shirt. I will not recommend this company and will let others know that they will receive an expensive shirt, with the proper sizing and logo, but the shirt will be too thin to wear to work. It will be a "working around the house" shirt, which is disappointing. I bought the shirt because my oldest child will be attending a small art college that doesn't have much for spirit wear. I planned to wear my shirt to work, a middle school, on college spirit days. I won't be able to do that because it's so thin.
I liked all of the options and how I could really individualize my clothing purchase.
SO MANY TEACHERS LOVED MY CHOICES IS there a way to do a school wide teacher discount order?
*******@ccpsnet.net
Found the exact t-shirt we needed in the right size.
Easy shopping and fast delivery however sweatshirt did not live up to expectations. Material too thin for a sweatshirt on cold weather.
My order was exactly as advertised and arrived in a very timely manner.
First time buyer, very simple process, average shipping time frame. High quality true to size T-Shirt
I received my order quickly. The quality is outstanding. I appreciate the sales. Will be back.
The hats looked awesome and my order was filled and delivered promptly.
I used the site because Prep Sportswear offer me a 30% discount offer. I paid $70.00 for a cheap sweatshirt and was unable to use the discount offer, because they said the item was already discounted.
Your profit margin is ridiculous.
The sweatshirt was beautiful and of great quality! The shipping time was fair and I had no issues! I can't wait to represent my school the right way!
This was my second time ordering from here, they're great and have always been on time or arrive before expected!
Super easy ordering and very timely shipping!
Will definitely use them again!
Great shopping experience, found an excellent selection of styles and designs for all types of apparel. Was very pleased to find a high quality Farleigh $#*!enson crewneck! #GoHoosiers
Like what I ordered. Happy they had the college and sport that I wanted.
It would have been nice to track items. Easy to order
It was quick and easy. I just wish you still had the sports titles you could add to the shirts like in the past. I never received an email when my order was shipped. It just arrived at my house without an email from you guys
It was quick and easy. I just wish you still had the sports titles you could add to the shirts like in the past
I was looking for merchandise related to a very specific school within a school (UNM School of Medicine) and you featured their products. I found items for everyone in the family and I predict that I will order many more products in the coming years. THANKS!
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

