On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy and safe checkout process. Quick shipping. Good quality.
Great merch! Easy purchase process! Fast delivery!
Impressive speed of production and shipping. Last names on back of hoodies could have been a smidge lower so the hood did not cover, but overall looks great. Hoodies are very soft and comfortable.
Beautiful jersey! Fast shipping! Great quality!
Thank you!
Website was easy to use and I liked the selection.
Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome
Our shirts were great! And the fact that you can choose from so many different designs with the school name is wonderful!
Thank you
I enjoyed seeing the selections you have to offer.
I never received an email item was shipped. Might want to consider doing that.
Any information needed about products was unavailable or answered when requested. Also, when purchased receipt would be nice with your shipping information. I thought my order was never processed after my payment and had no idea when items would be shipped nor tracking information
Took longer to receive than expected. A customized order placed after mine was delivered sooner. Quality is good.
Easy to buy on the website, fast delivery and I also liked the concern always telling me delivery time and giving the necessary attention.
The quality of the clothes is excellent. My son was very happy with the baseball clothes.
The white shirt I ordered is horrible. It was wadded up in the box, the vinyl on the shirt looks like it was done improperly and its now holding a curved shaped horizontally.
Not impressed at all with thew quality or the finished product of the shirt I ordered.
It was great. She loved all her new middle school attire.
Easy and convenient. Good selection of styles, awesome. Absolutely pleased with my order and delivery was fast!
Great experience. The sweatshirt was a good quality and arrived quickly
I liked all the options for the college I selected. I was not impressed with the quality of the shirt that I purchased. I bought the more expensive brand expecting it to be a nicer dri-fit shirt comparable to an Under Armour or Nike for the cost. It was not. The recipient was still happy but will probably not buy it again.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members