On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Hte time to manufacture is long, this should be specified. Also, the price that you are paying is over rated. You are basically selling screened t shirts that are going to wash away. If i would have known that, there is no way I would have payed you over 40 bucks for sweatshirts. They are cheap jerzee brand sweetshirts with screened letters on them, thatis all. Unfortunately i was dumb enoug hto order them and pay that much.
The site was fine, easy to navigate.
One product, the sweatshirt, is of dubious quality - lightweight sweatshirt material and an iron-on decal that feels as if it will fall off during the first wash.
Order was processed and shipped in a timely fashion.
Garment was very poor quality and cut small. Very disappointed in the cost. This was the only product available in a 4x and it was very disappointing.
Fit is perfect good quality thanks!I see alot more stuff I could also be wearing in the near future.I'll visit and search the site again stay a little longer.
Easy to use. Great selection. Happy to find such a selection for a small school.
My order was wrong again, I've had a typo on both of my orders.
Great and faster than what I expected. Love for short and sweatshirt
Overall very positive. Timely and good quality. Would absolutely use this site again for additional merchandise
Very easy to use. And very fast delivery of the order.
Was received in 3 days.
Exceeded expectation
Fit perfectly and quality is superb
Good job I like it a lot very well made……………………. This should not be 50 characters
Nice website, easy to use and I received my item quickly.
Great quality and fast shipping! Very pleased with my order!
I ordered 2 college shirts. They look like the pictures and fit well. I'm happy to have shirts to represent the college I graduated from! Thank you!
It was fast add everything fit great. Fast delivery great shirts
Satisfactory and the item arrived quicker than I expected which is great
Easy! Really good products and simple to navigate.
Quality clothes, quick delivery. No complaints. Would shop here again.
The experience was great the website is very user friendly
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members