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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Easy to shop, wish there was a bigger selection maybe some sweats or shorts for women.
Fit nicely and as requested. Fast shipping. Husband liked his tee as well.
Great selection, easy
But the quality of the shirt is bad. Shirt feels thin and not soft cotton.
The extra large shirt is gray not navy like the large
Loved the fast shipping and quality. Very satisfied.
Very easy and quick to get what I wanted. Will you bill me or send me an email so I can pay you?
Shirts were smaller for the XL sizes we ordered. We wear a large so wanted them loose and comfortable. Theses shirts in XL fit rather snug. Probably won't order again.
Deliverywas fast just one small thing ordereda forest green but was sent a white one. However it is nice so will keep it.
Am new to this so will see how fast the order is taken care of and information on the status will determine if I continue to do business with you.
Always easy to select products and to customize per sport- always happy with the material and sizing, great customer service
SUPER EASY TO SELECT PRODUCT ONLINE AND GREAT OPTIONS FOR THE DESIGN. CANT BEAT DISCOUNTED PRICES TOO!
Item ordered was a 2xl. Runs small for a 2XL. Cuffs were not made of elastic but of just regular material. Looks great but I could hardly get my arms through them. Did not contact customer support because item is non-returnable. I'm screwed.
Great experience will definitely be shopping here again!
It was a easy process and the shirts came out great and I'm a timely manner. Thanks
Variety was nice but I wish there were more colors for fonts to represent Divine 9.
It kept telling me my phone number was not correct. I had to give a different email. Frustrating
Great product and quick shipping. My son likes his sweatshirt a lot
Everything was just like I ordered and it arrived on time!
Awesome and easy to buy, processed and received.
Please enhance your communication that focus or centered on the status of the customer product before your many advertising campaigns email
Great price, good selections, good descriptions, easy site to use, fast delivery! Thank you!
Everything went great! I had no problem buying and receiving my package.
Pleasant experience/ great quality/ fast shipping.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members