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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Good quality, great price and very quick turnaround. A++ experience all around.
Was fairly easy to purchase exactly what I wanted. The delivery was just as good
It was pretty smooth ordering from your website. I think you may try introducing mascots on your graphics
All of the sized run extremely small and the descriptions on the website to do not seem accurate. A bit disappointing. The Youth XL sweatshirt is more like a Y-Small.
Items arrived quickly, good quality. Would definitely recommend
Great user friendly site to shop. Fast delivery to our home.
Efficient ordering process and item as described by seller
Shipped very quickly and I got it delivered here not even a week later. Loved the material and I have no complains.
Very nice quality. I am very pleased. Love the colors.
Great service and product which arrived in a timely manner
Quality shirt/design and received within a week of ordering!
Good selection of spirit sportswear.
Confusing pricing. Web page didn't indicate I was getting the discount promised. Follow-up email from you says I did.
You promised a 30% discount on my order but it was not subtracted from final total. How do I get credit for it?
Great customer service.easy ordering.quick turnaround.will definitely be ordering from this company again..
Finding order and tracking info was not that east. Shirts run a little smaller than usual. Will not be able to wash prior to the event for fear they will shrink more.
Order came in a timely manner, just as I ordered. Quality if final product is high and looks to be an article I will keep for a long time.
I ordered two T-shirts and a hat and the 3x t-shirt that I ordered is too small. I need to know if I can get it in a larger size at no additional cost?
The item was very high quality and we received way faster than I would have expected. It was a great consumer experience.
Great quality and fast shipping. Will shop here again for sure
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members