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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Crew shirt came in sooner than expected, true to size. Very happy with my purchase. Would highly recommend!
Great experience easy to view with many options. Would recommend to anyone looking for sportswear
Everything I ordered came out perfect and very good quality. Received the order in a timely manner despite it being large! Thank you Prep Sportswear
It was a Great experience- c item came quickly and looks awesome
Great love my sweatshirt so much it's absolutely perfect!
Slow processing and poor quality of work - you can clearly see the pressed and discolored rectangle from the emblem pressed on my shirt.
Excellent, easy to order, delivered within a few days
I found the checkout area on the website a little difficult to navigate. The estimated delivery date was off by a week but I did receive my purchase in good condition and I am thoroughly satisfied with the quality.
Great easy to use, good selection of teams to chose from
Got the shirt but the lettering that was shown as white on your website was dark grey making it hard to read which was disappointing.
My experience was fine until you sent me this annoying survey.
I am not happy with the sweatshirt I received. It does not fit properly. The crewneck is way too big and it looks silly. I don't want the shirt. I put in a request to your customer service to return it. I have yet to hear back. I would like my money back.
I was balled up in my mailbox. Maybe delivery can be better…Saks, Neimans, etc. sells items of the same cost and still takes pride in packaging. (Just saying). Also, I didn't like the logo on the sleeve. It's too noticeable. I prefer my logos hidden. The quality of the garment will speak for itself. Thank you.
Quick and easy. The website was easy to navigate, and they had many of great options to choose from. Very pleased with the product.
Ordering was confusing somewhat but otherwise everything was fine
Good experience, purchased product fir a birthday gift.
I love the brightness of the colors and design. Very nicely made!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members