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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Product was better than expected. Seamless experience.
So far, so good. Never ordered before so we'll see what the final product is like. Hope it's high quality.
I thought the hat to a little expensive when I first ordered it, but after receiving it, I found it to be a quality hat. The stitched lettering looked great and I would purchase again.
Thanks for the clothing and I liked how it was packaged.
Ordered a medium shirt but was sent a small shirt.
Awesome sweatshirt. USPS kinda screwed up the delivery time but I did end up getting it so all good
Easy to order and good quality clothing. I ordered two sweatshirts and both items arrived super fast. Thank you
Easy easy easy ordering! Will be ordering more apparel in the future.
I have always had issues finding larger size school clothing WITHOUT having it made myself. The only item in your stare that I found in 4xl is amazingly "out of stock" in every single color. I have VERY ACTIVE children in several sports and activities throughout the season and would like to be able to show my support in the stands as other parents do. I am 6'6" and 350 lbs and my youngest son is growing quite rapidly and will most likely share my experiences with clothing.
Easy checkout and delivery was faster that I expected.
Good product and prompt delivery. I will probably buy from Prepsportswear again.
Great and i would order from you guys again! Thank you
Easy ordering, Great customer service. Will order again from them.
I've ordered over 20 products from you guys over the years. It's a great way to show my love of Rockhurst High School and they are damn comfortable shirts. I love the variety of logo designs and colors.
Great experience fast delivery great quality Tee shirt
Good. The order came in fast and the sweater I got was great!
I got a very nice T-shirt, for a decent price, in a timely manner..
The shipping was fast, and the quality of the sweatshirts are well worth it!
Hat fits great shipped on time happy with product would buy there again
It took a whole to get printed from purchase. No receipt/packing slip in the bag so recipient didn't know who it was from.
Great experience! Ordering was easy and delivery was quick!
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

