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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Ordering was easy and delivery was fast.
Please offer a few more women's clothing and styles. Thank you!
The web site was was to navigate. They had the items I was looking for.
Easy shopping and beautiful t shirt. This shirt is true to size with fast shipping
Quality of screen print was not great. I don't think I will order again
It's too easy to order what I would like! I can easily customize my items and production and shipping are so quick!
Seamless, I'll be back buying again. Thanks so much for the follow up.
Everything was good and as described color was spot on and just what I wanted
Appreciate the Replacement and professional response
My order was produced and delivered quickly and both products look amazing! Looking forward to ordering more items!
Lots of choices but item ordered is NOt good quality and all are too small. I am so sad I wasted all that $$.
Easy lots of choices- wouldn't mind some light weight jacket options though
Good. Good. Good. Goood. Good. Giiid good. Goood. Good. Goiid
Great selection, fantastic products & fast shipping!
Thank you!
Easy, fast and knew where my oder was every step of the process! Hat I ordered looks great!
Will order from your website again in the future. It arrived one day early which was a plus. Reasonably priced Aldo which was great.
Nice selection, however, the sizes run a little small. Fast delivery, too.
I ordered four shirts and one baseball hat with the logo for my son's future college.
The one shirt has a hole in the seam on the sleeve right off the bat. Was not pleased about that. Questioning the quality. I washed the new items in cold and hung them on the line to dry, one shirt already seems like appliqué/writing is already cracking.
I spent over $100 on these items.
The experience was expectational. It was very easy to order and the variety was on point.
Easy to look up different schools and shop and order.! Thanks.
Easy process to order with a lot of variety in logos to choose from! Quick shipping too! Overall awesome experience.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

